FAQS

CAN MY ITEM(S) BE RETURNS?

SHADEISH DOES NOT ACCEPT RETURNS, REFUNDS OR CANCELLATIONS. 

IF YOUR ITEMS HAVE BEEN DAMAGED DURING SHIPPING PLEASE EMAIL ME: SHADEISH2018@GMAIL.COM. 

WHEN YOU RECEIVE YOUR ITEM(S) PLEASE CHECK THEM THROUGHLY. AFTER 2 DAYS OF YOU RECEIVING YOUR PRODUCT I WILL NOT REPLACE ANY DAMAGED ITEMS. 

WHAT IF I PROVIDED THE WRONG DELIVERY INFO OR MADE A TYPO IN SHIPPING INFORMATION?

PLEASE ENSURE THAT YOU DOUBLE CHECK THE SHIPPING INFORMATION THAT YOU PROVIDED. SHADEISH IS NOT RESPONSIBLE FOR ANY TYPOS OR INCORRECT SHIPPING INFORMATION. IF YOU NOTICE SOMETHING IS INCORRECT PLEASE NOTIFY ME ASAP. 

ANY ABANDONED OR REFUSAL PACKAGES WILL NOT BE REPLACED OR REFUNDED.

WHAT TYPE OF METALS ARE USED?

OUR PRODUCTS ARE STAINLESS STEEL, 18K GOLD PLATED AND ARE LEAD AND NICKEL FREE.

RESPECTFULLY,

SHADEISH